Everything You Need To Know About Australia's Rebate Schemes for Heat Pump Hot Water Units

Everything You Need To Know About Australia's Rebate Schemes for Heat Pump Hot Water Units

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Australia is increasingly embracing sustainable technologies to reduce its carbon footprint, and one of the significant steps in this direction is the introduction of rebates on heat pump hot water services. This initiative is part of a broader strategy to promote energy efficiency and renewable energy solutions.

Understanding Heat Pump Hot Water Systems

Heat pump hot water systems represent a cutting-edge technology that leverages the principles of refrigeration to heat water. Unlike conventional electric or gas water heaters, heat pumps extract heat from the ambient air and transfer it to the water, making them significantly more energy-efficient. These systems can be up to three to four times more efficient than traditional water heaters, as they require less electricity to produce the same amount of hot water.

The Rationale Behind the Rebate

The Australian government recognises the potential of heat pump hot water systems to contribute to energy savings and greenhouse gas reduction. By offering rebates, the government aims to:

  1. Encourage adoption: Rebates reduce the initial cost barrier, making heat pump systems more affordable for households and businesses.
  2. Promote energy efficiency: Increased use of energy-efficient technologies helps lower overall energy consumption, easing the demand on the electricity grid.
  3. Reduce carbon emissions: Heat pumps emit fewer greenhouse gases compared to conventional heating systems, contributing to Australia's emissions reduction targets.

Benefits to Consumers

For consumers, the immediate benefit of installing a heat pump hot water system is the potential to reduce energy bills. Though dependent on water usage, given the rising costs of energy the savings over the lifespan of the system can be substantial.

From an environmental perspective, the widespread adoption of heat pump hot water systems can lead to reductions in national energy consumption and greenhouse gas emissions.

Details of the Rebate Program

The specifics of the rebate program can vary by state and territory, but generally, the rebates can cover a significant portion of the installation costs. For example:

National: Small Scale Technology Certificates, or STCs may be available when removing an existing hot water system or, completing a new build. STCs are calculated based on the installed units kW capacity, postcode and installation date. To find out more, head to the STC’s Page.

Victoria: A VEEC, or Victorian Energy Efficiency Certificate, represents one tonne of greenhouse gas emissions reduction. In this case, credits are generated following an eligible replacement of a lower efficiency hot water unit to a higher efficiency heat pump. To find out more, head to VEEC’s Energy Upgrades Page.

Victoria: The Solar Homes Program offers rebates to eligible Victorians to reduce the upfront cost of installing solar panels, to upgrade to an efficient hot water system, or to install a solar battery. The program offers a hot water rebate of up to $1,000 on eligible heat pump and hot water systems with limited rebates available per release. To find out more, head to the Solar Vic Hot Water Page.

New South Wales: ESCs, or Energy Saving Certificates under the NSW Energy Savings Scheme is an incentive for replacing an existing electric or gas hot water system with an approved heat pump or solar water heater at Residential and Small Business sites in New South Wales. Installers must be inducted into the scheme prior to completing installations. To find out more, head to the NSW Energy Sustainability Schemes Page.

Eligibility criteria typically include:

  • Installation by a licensed plumber.
  • Compliance with Australian standards for energy efficiency.
  • Replacement of an existing electric or gas water heater.


Reece offers an extensive range of high-quality heat pump systems from leading brands including Thermann and Everhot. Our knowledgeable staff can provide expert advice to help you choose the best system for you or your client’s needs, ensuring home owners benefit fully from available rebates.

Reece Plumbing's commitment to customer service and product excellence makes us the best place to buy a heat pump hot water system.

The rebate on heat pump hot water services is a forward-thinking policy that supports the transition towards more sustainable and energy-efficient technologies. By lowering financial barriers and encouraging widespread adoption, Australia is not only aiding consumers in reducing their energy costs but also taking meaningful steps towards a greener and more sustainable future. Reece has partnered with Greenbank – a valuable resource for installation plumbers seeking further rebate information.